Shipping Policy

1. Introduction

We are committed to providing reliable and efficient shipping services to ensure your order arrives safely and on time. This Shipping Policy outlines our shipping methods, processing times, costs, and other important details. By placing an order, you agree to the terms outlined in this policy.

2. Order Processing Time

  • Orders are typically processed within [1] business days (excluding weekends and holidays) after payment confirmation.
  • During peak seasons or high order volumes, processing times may be extended. Customers will be notified of any significant delays.

3. Shipping Methods & Delivery Time

We offer multiple shipping options based on your location and preferences:

  • Standard Shipping: Estimated delivery time is [3] to [7] business days.
  • Expedited Shipping: Estimated delivery time is [2] to [5] business days.
  • Express Shipping: Estimated delivery time is [3] to [7] business days.

Delivery times vary depending on the shipping destination, carrier delays, customs processing, and unforeseen circumstances.

4. Shipping Rates

  • Shipping fees are calculated at checkout based on package weight, destination, and selected shipping method.
  • Free shipping may be available for orders over [50] USD .

5. International Shipping

  • We ship to various international destinations, but some restrictions may apply based on local regulations.
  • Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country. These charges are not included in the checkout price and must be paid upon delivery.

6. Order Tracking

  • Once an order is shipped, customers will receive a tracking number via email.
  • Tracking updates may take up to [12] hours to reflect in the system.
  • If there are issues with tracking, please contact our support team at [[email protected]].

7. Shipping Restrictions

We do not ship to P.O. boxes, APO/FPO addresses, or certain restricted regions. Some products may have shipping limitations due to size, weight, or regulatory restrictions.

8. Lost, Stolen, or Damaged Packages

  • We are not responsible for lost or stolen packages after they are marked as delivered by the carrier. Customers should contact the carrier directly for assistance.
  • If a package arrives damaged, customers must report the issue within [3] days of delivery with photos of the damaged item and packaging for a replacement or refund evaluation.

9. Delayed or Failed Deliveries

  • Delivery delays due to weather conditions, customs processing, or other unforeseen circumstances are beyond our control.
  • If a package is undeliverable due to an incorrect address or customer unavailability, reshipping fees may apply.

10. Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Changes will be posted on our website and take effect immediately. Continued use of our services constitutes acceptance of the revised terms.